Community Pharmacist Consultation Service

This package provides the whole pharmacy team with all you need to know to successfully implement the NHS111 and GP Community Pharmacist Consultation Service (CPCS).

Each referral you successfully complete is worth £14 to the pharmacy so it is vital that the whole pharmacy team are fully trained to deliver this service.

You will also need the engagement of your local GP Practice(s) for the successful initiation of the project and included in the package is our surgery implementation course which you can give to your GP Practice(s) to up skill them.  This package has been modelled on the successful implementation of over 50 surgeries.  Also included is a module on delivering online consultations and a module to support the pharmacist in gaining confidence with clinical history taking and using NICE Clinical Knowledge Summaries.

If your LPC is live with VirtualOutcomes, this suite of courses is already provided to you free of charge (access here), however if they are not the cost is £39.99 + VAT.

£39.99 + VAT CPCS Implementation Course





Full access to the VirtualOutcomes course library

If you wish you can instead purchase assess to the VirtualOutcomes course library which includes the CPCS modules at a cost of £12 + VAT per month per pharmacy for unlimited assess and no minimum contract length.

To view the entire course library click here.

For more information please register interested here or contact on VirtualOutcomes on email or phone 07725 887883.

CPCS Package Overview


Taking the whole pharmacy team from the start of the service all the way through to successful implementation and delivery.  The training course describes all the actions you need for take to be successful.

The package includes

  • NHS111 Urgent Medicines (Emergency Supply) and Minor Illness Referrals
  • Referral from GP Surgeries
  • Surgery training course
    • This is designed for your to share the link with your local surgery to support go live
  • Online Consultations
    • How to deliver successful online consultations
  • Pharmacist Consultations
    • Supporting you to feel more at ease using NICE Clinical Knowledge Summaries and taking a clinical history

Who is it suitable for?

This course is suitable for all colleagues in the pharmacy along with colleagues working in your local GP Practices.